Terms of Use
Effective Date: [September 1st, 2024]
Last Updated: [October 1st, 2024]
Welcome to RefrigerationArizona.com, the official website of Refrigeration Arizona, located in the East Valley of Arizona. These Terms of Use (“Terms”) govern your access to and use of our website, services, and products. By accessing or using RefrigerationArizona.com, you agree to these Terms. If you do not agree to these Terms, you may not use the website or our services.
1. Acceptance of Terms
By using our website and services, you confirm that you have read, understood, and agree to these Terms and all applicable laws and regulations. These Terms constitute a legally binding agreement between you (“User,” “you,” “your”) and Refrigeration Arizona (“Company,” “we,” “us,” “our”).
2. Services Offered
Refrigeration Arizona offers a variety of services, including but not limited to:
- Installation, maintenance, and repair of HVAC and refrigeration systems for residential and commercial properties.
- Mechanical installation for cold storage, supermarkets, restaurants, healthcare, industrial, and other refrigeration services.
- Customized maintenance plans designed to prolong system efficiency and reduce energy consumption.
- 24/7 emergency repair services for refrigeration and HVAC systems.
3. Eligibility
By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using our services on behalf of an organization or company, you represent that you have the authority to bind that entity to these Terms.
4. Payment Terms
Payment for services must be made in accordance with the following terms:
- Service Fees: Fees for installations, maintenance, repairs, and other services will be provided upfront and must be agreed upon before work commences. These fees may vary based on the type and complexity of services provided.
- Payment Methods: We accept payment via major credit cards, debit cards, and online payment platforms. Payment is due immediately upon completion of services unless otherwise agreed upon.
- Late Payments: If payment is not received by the due date, we reserve the right to charge late fees. Continued failure to pay may result in suspension of services and legal action.
5. Maintenance Plans
Our maintenance plans are designed to ensure the longevity and efficiency of your refrigeration and HVAC systems. By enrolling in our maintenance plan, you agree to the following:
- Annual Services: Routine maintenance, including system inspections, cleaning, and part replacements, will be conducted annually or as otherwise agreed.
- Service Scheduling: It is the customer’s responsibility to schedule maintenance services within the time period specified in their plan. Failure to do so may result in loss of service benefits.
- Cancellation: Maintenance plans can be canceled at any time with 30 days’ notice. Fees already paid for unused services are non-refundable.
6. Warranty
We provide warranties on our installations and services as follows:
- HVAC and Refrigeration Installations: A standard warranty of [insert warranty period] covers any faults in installation work. Any issues that arise due to improper installation will be resolved at no cost during the warranty period.
- Repairs: Repairs are covered by a [insert warranty period] warranty for the specific repair performed.
- Exclusions: Our warranty does not cover damage caused by misuse, natural disasters, lack of proper maintenance, or unauthorized repairs by third parties.
7. Liability and Disclaimers
- Limited Liability: Refrigeration Arizona is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services, including but not limited to loss of business, profits, or data.
- Disclaimer of Warranties: While we strive to provide the best possible services, we make no guarantees about the accuracy or reliability of our website or services. All services are provided “as is” without any warranties of any kind, either expressed or implied.
- Customer Responsibilities: Customers are responsible for ensuring their property is prepared for service, including providing access to refrigeration systems and notifying us of any special considerations.
8. Emergency Services
We offer 24/7 emergency repair services. While we strive to respond to emergencies as quickly as possible, we cannot guarantee immediate availability due to factors such as technician availability, weather conditions, and distance from service locations.
- Emergency Fees: Emergency repair services may incur additional fees, which will be disclosed prior to service.
9. Intellectual Property
All content on RefrigerationArizona.com, including but not limited to text, images, logos, graphics, and service descriptions, are the intellectual property of Refrigeration Arizona or its licensors. You may not copy, modify, distribute, or use any content without prior written consent from Refrigeration Arizona.
10. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
11. Cancellations and Rescheduling
- Service Cancellations: You may cancel or reschedule a service appointment with at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may result in a cancellation fee.
- Maintenance Plan Cancellations: Maintenance plans may be canceled with 30 days’ written notice. No refunds will be issued for unused portions of the maintenance plan.
12. User Conduct
Users are prohibited from engaging in any activity that:
- Violates any applicable laws or regulations.
- Compromises the security of our website or services.
- Harms, abuses, or otherwise interferes with the operations of Refrigeration Arizona.
- Engages in fraudulent activity or misrepresentation.
We reserve the right to terminate service or access to our website for any user who violates these Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising from or related to these Terms will be resolved in the state or federal courts located in Maricopa County, Arizona.
14. Changes to Terms
We reserve the right to modify or update these Terms at any time. Changes will become effective immediately upon posting to our website. Your continued use of RefrigerationArizona.com and our services constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions or concerns regarding these Terms or our services, please contact us at:
Refrigeration Arizona
East Valley, Arizona
Email: [Insert Contact Email]
Phone: [Insert Contact Phone]
16. Indemnification
You agree to indemnify, defend, and hold harmless Refrigeration Arizona, its officers, employees, and agents, from and against any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the website or services, your violation of these Terms, or your infringement of any third-party rights.
17. Termination
We reserve the right to terminate or suspend your access to our website or services, with or without notice, for any violation of these Terms or other reasons at our discretion.
By using RefrigerationArizona.com or any of our services, you acknowledge and agree to these Terms of Use. Thank you for choosing Refrigeration Arizona for your HVAC and refrigeration needs in the East Valley of Arizona.
